Announcer:
Dealing With Problems
Chǔlǐ Wèntí
处理问题
A:
Embarrassed - I have some matters - have to trouble you.
Bùhǎoyìsi, wǒ yǒu yìxiē shìqing děi máfan nǐ.
不好意思,我有一些事情得麻烦你。
Clerk:
No problem - you - please speak.
Méi wèntí, nín qǐng shuō.
没问题,您请说。
A:
I'm sorry, my room card - lost.
Duìbùqǐ, wǒde fángkǎ diūle.
对不起,我的房卡丢了。
Furthermore, yesterday evening my neighbors very noisy.
Érqiě, wǒde línjū zuótiān wǎnshàng hěn chǎo.
而且,我的邻居昨天晚上很吵。
In addition the scenery outside my window - very bad.
Jiāshàng wǒ chuāngwài de fēngjǐng hěn bùhǎo.
加上我窗外的风景很不好。
So, I would like to - change a room.
Suǒyǐ, wǒ xiǎng huàn yí gè fángjiān.
所以,我想换一个房间。
Could - give me a room that faces south?
Kěyǐ gěi wǒ yí gè cháonán de fángjiān ma?
可以给我一个朝南的房间吗?
Clerk:
Okay, no problem. You - wait a bit.
Hǎode, méi wèntí. Nín shāoděng.
好的,没问题。您稍等。
Ready - this is your new room card.
Hǎole, zhè shì nínde xīn fángkǎ.
好了,这是您的新房卡。
A:
Thank you. This room - the scenery outside window - how is it?
Xièxiè nǐ. Zhè gè fángjiān chuāngwài de fēngjǐng zěnmeyàng?
谢谢你。这个房间窗外的风景怎么样?
Does the window face south?
Chuānghù shì cháonán de ma?
窗户是朝南的吗?
Clerk:
Right - is south facing.
Duì, shì cháonán de.
对,是朝南的。
Outside window - have - very many Beijing hutong.
Chuānghù wàimiàn yǒu hěnduō Běijīng hútong.
窗户外面有很多北京胡同。
A:
Great! Thanks!
Tàihǎole! Xièxiè!
太好了!谢谢!
Where can I find ice?
Wǒ zài nǎr kěyǐ zhǎodào bīngkuaìr?
我在哪儿可以找到冰块儿?
Clerk:
You want ice - to do what?
Nín yào bīngkuaìr zuò shénme?
您要冰块儿做什么?
A:
When I drink cola, I will add ice.
Wǒ hē kělè de shíhou, wǒ huì jiā bīngkuaìr.
我喝可乐的时候,我会加冰块儿。
Clerk:
Understood, then we have cold cola. Do you want?
Míngbai le, nà wǒmen yǒu bīng kělè. Nín yào ma?
明白了,那我们有冰可乐。您要吗?
A:
Okay. I want one bottle.
Hǎode. Wǒ yào yì píng.
好的。我要一瓶。
Room has coffee machine in it?
Fángjiān lǐ yǒu kāfēijī ma?
房间里有咖啡机吗?
Clerk:
Doesn't have, but has instant coffee.
Méiyǒu, dànshì yǒu sùróng kāfēi.
没有,但是有速溶咖啡。
A:
I don't like to drink instant coffee.
Wǒ bù xǐhuān hē sùróng kāfēi.
我不喜欢喝速溶咖啡。
Nearby - has - coffee shop?
Fùjìn yǒu kāfēi tīng ma?
附近有咖啡厅吗?
Clerk:
Nearby - has - Starbucks.
Fùjìn yǒu xīngbākè.
附近有星巴克。
A:
At - where?
Zài nǎr?
在哪儿?
Clerk:
Go out of hotel - lefthand side - two hundred meters.
Chūle jiǔdiàn zuǒshǒu biān liǎngbǎi mǐ.
出了酒店左手边两百米。
A:
Thanks for your help.
Xièxiè nǐ de bāngzhù.
谢谢你的帮助。
Clerk:
I should do this.
Yīnggāi de.
应该的。